[chamoan]

I will gladly ring up personally with the intention of getting my poor service sorted, but as me and many others judging by this site dont seem to see any improvement, i highly doubt thats going to happen, so the next best thing as far as im concerned is a discount. im more than happy to pay £35 a month for my 10mb connection providing i get good service out of it, if something dont work as it was advertised, you expect to be compensated for it.

I don't wish to switch to another provider, BT line being basically the only other realistic option, as i had them before i joined Telewest and had nothing but trouble with it, thats why i switched to cable. So BT line is out the question as far as im concerned, sorry if this angers you i may get a discount, but like i said, there is nothing to stop you doing the same or anyone so there is no need to pay more than i will after a reduction.

chamoan.