I have just been reading some pages over at
http://www.moneysavingexpert.com on cable topic, lots of people have rang up and said they are going to cancel or that they have seen better offers elsewhere or they wish to lower there package due to poor service.
1 example of savings is
"NIce one Got the 10mb for £17.50 per month for 6 months
Very happy
could have had the 4mb for £12.50 but decided to upgrade in speed, still saving £7.50pm"
take a look.
http://forums.moneysavingexpert.com/...ghlight=virgin
I'm so going to get onto them and get a discount/reduction on our bills, cos there service sucks!, only problem is even if they gave me 10mb for £1 a month for life, it still dont change the fact you cant use newsgroups or at a speed worth bothering with, ive had a week of 30kbps max on them

And if you read the entire topic, i know its alot, you will see many people have been offerd these deals 'for life'
So maybe we cant get our speeds back, but we can try and get lower bills for this shockingly poor service.
Chamoan