Thread: the bundle deals don't include all my services
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Old 15-02-2007, 14:09   #15
Nikesh
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Join Date: Nov 2006
Posts: 2,939
Nikesh has reached the bronze age
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Re: the bundle deals don't include all my services
Quote:
Originally Posted by Rockabilly Spike View Post
OK I got sorted.
Waited almost 25 mins on hold.
the guy who'd cut me off had sorted out a deal but needed confirmation so the lady I spoke to third time sorted it out.

Moved from
XL tv/4mb BB/Basic Phone at £56.50
to
XL tv/4mb BB/Talk unlimited phone/extra set top box no install charge at £51.45

Also she took down a complaint about the unhelpful 1st lady I spoke to and was generally very helpful.
So thanks for advising me to call again
Well done, glad to hear you got it sorted.
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