Thread: the bundle deals don't include all my services
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Old 15-02-2007, 13:09   #10
Nikesh
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Join Date: Nov 2006
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Nikesh has reached the bronze age
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Re: the bundle deals don't include all my services
Quote:
Originally Posted by Rockabilly Spike View Post
Denied.
Was told since I already HAVE the basic phone/4mb broadband/xl tv and I'm not upgrading anything, as an existing customer I cannot have the 3 for £30 deal and pay the difference.
the only think I could do is upgrade my phone to talk unlimited making my bill £60, and keeping my existing services.

Can't cut my bill unless I downgrade a service.
waste of time
I would try again if I was you, you should be able to get the deal whether you're a new customer or an existing customer.

I did this about a year ago now. I was paying for my services separately but then why I noticed ntls value packs I told them I would like to move to that instead. The next month I was saving about £20 quid on my bill but I had the same services. I thought it was great!

It's up to you at the end of the day but maybe you will get someone better on the phone if you ring up again. Good luck..... keep us posted....
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