Quote:
Originally Posted by tweetypie/8
tough there is nothing keeping them with virgin and if they do leave and decide to come back again they should be told to go  |
i think that might be taking it a bit far, although most people that do jump ship often to find the cheapest deal, often do lose out, when one provider ups their prices and they go else where they have to take the deal that sales are offering there is no way they can negotiate like you used to be able to do with retentions.
i always hear people saying new customers get the best deals. that just isnt true, they do have introductory offers but they arnt as good as the retention ones that the people that tend to complain already have