Quote:
Originally Posted by lynx2oo2
I agree that phoning retentions just to get it cheaper is not on, you knew the price when you joined / upgraded, if you are not happy, downgrade or leave.
I left NTL a while back, was on 4Mbit for £25 pm, I was happy, but moved to BT's adsl max, but was only getting 2Mbit maximum.
Phoned VM 2 days ago, being installed next wednesday, Telephone line, evening and weekend calls and 10Mbit BB for £32.50 PM, saving almost £20 pm on the combined price.
Now this discount is justified because as a new customer, I did not haggle the price, that is the price I was quoted.
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I knew when I started.
So its my fault that I should have knew there would be weeks of absolute pish service and support, speaking to Indians at night, TV/Phone offline for an hour sometimes.
Yes Woe Be Tide me for getting them cheaper to ease my faith in them so I didnt leave after being a customer for years.
If you didnt haggle thats a shame, businesses are they to haggle with, if you choose not to then thats fine, if you choose to then thats fine too.
What isnt fine, is coming in here into my thread and moaning like a child about it, so what if I decided to get a better deal for the poor service of late, thats is MY decision not yours, and its the same for everyone.
The idea of this thread was not to have a debate if its right or wrong to do so, it was to inform people who have had problems and are not happy to get a better deal.
Sure it was written as Black and White as others put it, so is Macdonald Burgers on their pics, never the same is it, but it is there in black and white and colour so we shouldnt complain yes?