Quote:
Originally Posted by banjo
my internet is terrible at the moment, and if they had not given me a deal I would have left this cable disaster in the blink of an eye. I refuse to pay full price for a sub standard service.
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In your circumstances I agree that you deserve to be compensated for substandard service. That's what the discounts should be for. Not for Joe Bloggs to ring up and try to hold a company hostage because he heard on a board that if you threaten to leave they'll lower your price. So I agree with the other posters - if people aren't prepared to pay the price for the service (unless there are legitimate issues) then go elsewhere.