Quote:
Originally Posted by Rockabilly Spike
it would be nice tho if longterm customers were given a courtesy call to review their existing packages under Virgin.
I'm on basic phone, 4mb broadband and XL TV working out at £56.50 PM and I've been informed here that if I chase it up I can have the 3 for £30 deal and ugrade my broadband and TV by paying the difference, taking it to £46, saving a tenner straight off.
If there was a phone call saying straight off that under Virgin we can now reduce your bill by £10 a month I'd be listening straight away.
|
It would be nice, you're right! But phoning millions of customers to discuss their packages is an impossible task.