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themelon · 14-02-2007, 10:52

There will always be people who have bad experiences on everything.

These newspaper articles make out like ntl has had the worst customer service in the world and that Sky and BT and other providers have the most perfect customer service ever.

This is simply rose tinted specs and media garbage, Sky and BT are as bad at customer service as ntl, in my 5 Year experience ntl have been far far better.

No company is ever perfect, even Tesco (Britains apparently favourite supermarket) are absolutely dire at customer service, so dire I now refuse to shop there.

14-02-2007, 10:52	#10
themelon Inactive Join Date: Dec 2003 Location: Stoke-On-Trent Posts: 561	Re: In the red corner. There will always be people who have bad experiences on everything. These newspaper articles make out like ntl has had the worst customer service in the world and that Sky and BT and other providers have the most perfect customer service ever. This is simply rose tinted specs and media garbage, Sky and BT are as bad at customer service as ntl, in my 5 Year experience ntl have been far far better. No company is ever perfect, even Tesco (Britains apparently favourite supermarket) are absolutely dire at customer service, so dire I now refuse to shop there.