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Chris W · 13-02-2007, 19:33

The contract that you took out with Telewest was for the service you are receiving, for the price you are paying, so strictly speaking there is no requirement for you to be provided with the current deal.

However, it would be good customer service for Virgin to match you onto the new package.

13-02-2007, 19:33	#2
Chris W cf.mega poster Join Date: Nov 2003 Location: Reading Age: 41 Services: Virgin Media Broadband Size M Posts: 6,546	Re: 3 for 30 not upgraded after merger The contract that you took out with Telewest was for the service you are receiving, for the price you are paying, so strictly speaking there is no requirement for you to be provided with the current deal. However, it would be good customer service for Virgin to match you onto the new package.