Well I am now a VIP person
It took 20 mins on the phone and the engineer is coming next Thursday. One thing that I have got to do though. On the day of installation I have got to cancel my extra set top box which we have upstairs otherwise we will get charged an extra £15 each month. We will still get to keep it though as it comes with the VIP package. Do you think we will have to cancel this before the engineer comes round or just ask them to take it off our bill after the engineer has gone?
The lad even wrote down that the engineer should take the Pace from downstairs and leave the Samsung upstairs as they usually put the one downstairs upstairs. Lovely. Very impressive Virgin Media.