Quote:
Originally Posted by Zee
Just because an English person picks the phone up, doesn't mean they will deal with it any better.
It has nothing to do with the colour of someones skin, its their attitude...
... if the person doesn't know then they aint gonna be much help
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Why does someone have to make it a race issue? It's not about race at all, it is about being able to communicate with these people.
I am amazed companies have not seen the advantage of stamping "UK Call Centres" on their adverts and providing that. I bet they would be surprised how many extra customers they would get.