Cable Forum - View Single Post - NTL at fault

cherylsmith1982 · 13-02-2007, 11:50

Well the update on this is, that there is no update!!
No follow up what so ever to the letter they sent me - no bills either.

Just rang 150 and the very unhelpful CSA would not put me through to a manager/supervisor because they would only say the same as her. Which is that 'sorry i dont know what it is you want me to do because it does say 82A on the system and not 82.

so once again I have requested the previous 2 months bills for which I am owing, and they should be here within 5-7 days. This is really getting me down, so if nothing is here within 7 days, I'm gonna cancel my contract. I can bet if they do arrive though, there will be more late payment charges and a few more extras.

13-02-2007, 11:50	#43
cherylsmith1982 Inactive Join Date: Dec 2006 Posts: 11	Re: NTL at fault - not me! Well the update on this is, that there is no update!! No follow up what so ever to the letter they sent me - no bills either. Just rang 150 and the very unhelpful CSA would not put me through to a manager/supervisor because they would only say the same as her. Which is that 'sorry i dont know what it is you want me to do because it does say 82A on the system and not 82. so once again I have requested the previous 2 months bills for which I am owing, and they should be here within 5-7 days. This is really getting me down, so if nothing is here within 7 days, I'm gonna cancel my contract. I can bet if they do arrive though, there will be more late payment charges and a few more extras.