I have been under the impression that I was on the 4Mb service offered by NTL for the past couple of months. However I've noticed that my download speeds have dropped a great deal over the past weeks.
When visiting the site today I was looking at the news on the Virgin Media re-brand:
http://www.cableforum.co.uk/article/...s-virgin-media
It does not seem to list a 4Mb service at all, just the up to 2Mb service. What's happened to the 4Mb option?
---------- Post added at 13:42 ---------- Previous post was at 13:40 ----------
I just noticed I was looking under the special offers section. 4Mb is listed under the broadband section.
I already have the TV, Phone, Broadband package, is it likely they've switched me on to one of these packages without asking and taking away 2Mbs from me in the process?