Quote:
Originally Posted by Rapid Dr3am
All new boxswaps have the uk2 download on them.
As for forcing an update, wouldn't recommend it. If it works of the V+ it should work on the samsung is the stupidest thing I've seen posted here so far. I mean not like they are at all different right?
If you force an update the tech will know and I would bill you the £75 call out and the £250 charge for the box. Just wait we've got roll out dates anyway I can assure you it's a matter of days.
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Don't talk such utter tosh. Did you start working for ntl/tw/virgin yesterday?
As well as the update being at different stages there are also different versions for different box's. If the version for the samsung is live then it is ready to go to the stb and hard rebooting your box will bring it down. However simply powering down could work also , nothing that you can do is going to bring down the wrong version of the software to your stb.
You need to get your self on some digi training courses.
I'm an ex - ntl FMR - with considerable knowledge of the way updates are handled. I went on training courses with network techs and head service I also did training for a lot of the dept and monitored the change/ release xls files.