[Shaun]

Originally Posted by Bill C

Why is that Virgins fault. I want to know why anyone would sit on a phone to British Gas for 1.5 hours, i certainly would not but there again i would not use British Gas.

I think British Gas need to sort out there call centre's if you have to be on for 1.5 hours

BG were an example - it could be any company.

Substitute BG for NTL:

---------- Post added at 10:07 ---------- Previous post was at 10:07 ----------

Originally Posted by skirkby

i was also under the impression the same was with BT and er also every other provider although I do know some who are 70 mins rather than 60 but they are few and far between

Shaun

18185 have no restrictions on call length and neither do Vonage

---------- Post added at 10:09 ---------- Previous post was at 10:07 ----------

Originally Posted by foreverwar

Shaun, couldn't find anything on the Virgin Media website to confirm/deny your proposition re 3ppm for 0800 calls after 60 minutes, so I called CS.

They stated that 0800 numbers continue to be non-chargeable after 60 minutes (phew, that's a relief).

0800 numbers are not my proposition here.

I think we're at crossed purposes.

When I said free, I was talking about making the call within your call package (at no extra cost). I.e. getting an 01 or 02 number from saynoto0870.