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gazzaaa · 11-02-2007, 10:26

Hi All,
I have the T-drive, already and did not have the second box moved, but removed at the time of install (mid Jan). The other day I rang CS and asked to have the VIP package. I had most already, but it gave me a couple of up-grades and I ended up paying less. Any way at the time the CS representative got a bit confused when I said I did not want the second box. In the end I explained to her that I would pay for it as part of the package (Ãƒâ€šÃ‚Â£85 in total) but I didn't 'physically' want it. That sorted the problem out. Therefore in my experience you don't have to have the second box if you don't want it.

Thanks,
Gazzaaa.

11-02-2007, 10:26	#10
gazzaaa Inactive Join Date: Nov 2006 Location: Northampton Services: Virgin Media VIP Package (Standard) Posts: 31	Re: Package Confusion Hi All, I have the T-drive, already and did not have the second box moved, but removed at the time of install (mid Jan). The other day I rang CS and asked to have the VIP package. I had most already, but it gave me a couple of up-grades and I ended up paying less. Any way at the time the CS representative got a bit confused when I said I did not want the second box. In the end I explained to her that I would pay for it as part of the package (Ãƒâ€šÃ‚Â£85 in total) but I didn't 'physically' want it. That sorted the problem out. Therefore in my experience you don't have to have the second box if you don't want it. Thanks, Gazzaaa.