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setch · 11-02-2007, 10:05

I had the same problem over a year ago, it turned out to be a mismatch betwen the viewing card and my account settings. I could watch all the free channels, but a variable amount of time on the premium channels before it locked. I assumed that the STB was calling home every now and again to check that I had a legal card and hence the locking of the channels once it could not match my card. Sad problem was that NTL could not fix it for me, so joined $ky. But have just signed up the new VIP package as I believe NTL have got better since I left.

S.

11-02-2007, 10:05	#5
setch Inactive Join Date: Nov 2003 Location: harlow Posts: 214	Re: TV freezing I had the same problem over a year ago, it turned out to be a mismatch betwen the viewing card and my account settings. I could watch all the free channels, but a variable amount of time on the premium channels before it locked. I assumed that the STB was calling home every now and again to check that I had a legal card and hence the locking of the channels once it could not match my card. Sad problem was that NTL could not fix it for me, so joined $ky. But have just signed up the new VIP package as I believe NTL have got better since I left. S.