Cable Forum - View Single Post - Cancelling account

downquark1 · 10-02-2007, 21:35

NTL recently sent us a letter saying they have realised they've been overcharging us and then credited our account a 'significant amount'.

Coincidently this is at a time we are about to cancel our account as we are moving to a non cable supported area.

Does anyone foresee any problems reclaiming the credit we should be aware of?

10-02-2007, 21:35	#1
downquark1 cf.mega poster Join Date: Jun 2003 Age: 39 Services: Plusnet FFTC Posts: 4,946	Cancelling account - reclaim credit? NTL recently sent us a letter saying they have realised they've been overcharging us and then credited our account a 'significant amount'. Coincidently this is at a time we are about to cancel our account as we are moving to a non cable supported area. Does anyone foresee any problems reclaiming the credit we should be aware of?