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beemamad · 10-02-2007, 19:28

The engineer that comes to repair your fault will more than likely be a "service tech" as opposed to an "installation tech" and should be fully trained on the V-box as well as carrying spare boxes in the event of being unable to repair the fault.

10-02-2007, 19:28	#13
beemamad Inactive Join Date: Sep 2006 Location: Leigh on Sea, Essex Services: Sky+ and BT, Can't wait to move to a cabled area !! Posts: 8	Re: Do NTL Engineers carry spare (V+) boxes? The engineer that comes to repair your fault will more than likely be a "service tech" as opposed to an "installation tech" and should be fully trained on the V-box as well as carrying spare boxes in the event of being unable to repair the fault.