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Esseilte · 10-02-2007, 12:45

I haven't been able to get my email for the last couple of days. I use Thunderbird usually, but it didn't give any useful information, just "An error occurred with the POP3 mail server. Mail server pop.ntlworld.com responded:"

I tried Outlook Express which is still set up with my details and got the following message:

The server responded with an error. Account: '******@ntlworld.com', Server: 'pop.ntlworld.com', Protocol: POP3, Server Response: '-ERR AVG POP3 Proxy Server: Cannot connect to the mail server!', Port: 110, Secure(SSL): No, Server Error: 0x800CCC90, Error Number: 0x800CCC90

Normally I would check the Service Status page first, but I tried any got redirected to the Virgin website - really annoying as I can't find anything on there. Their page for selling me Broadband is easy enough to find, of course.

Has anyone got any ideas, or am I doomed to call tech support (assuming I can find their details)? I have Sygate Personal Firewall and AVG Anti-Virus installed on Windows XP Home Service Pack 2.

10-02-2007, 12:45	#1
Esseilte Inactive Join Date: Jan 2004 Posts: 6	Email problems I haven't been able to get my email for the last couple of days. I use Thunderbird usually, but it didn't give any useful information, just "An error occurred with the POP3 mail server. Mail server pop.ntlworld.com responded:" I tried Outlook Express which is still set up with my details and got the following message: The server responded with an error. Account: '*****@ntlworld.com', Server: 'pop.ntlworld.com', Protocol: POP3, Server Response: '-ERR AVG POP3 Proxy Server: Cannot connect to the mail server!', Port: 110, Secure(SSL): No, Server Error: 0x800CCC90, Error Number: 0x800CCC90 Normally I would check the Service Status page first, but I tried any got redirected to the Virgin website - really* annoying as I can't find anything on there. Their page for selling me Broadband is easy enough to find, of course. Has anyone got any ideas, or am I doomed to call tech support (assuming I can find their details)? I have Sygate Personal Firewall and AVG Anti-Virus installed on Windows XP Home Service Pack 2.