Cable Forum - View Single Post - Virgin Media Customer Service- Your Personal Experience

jdh2805 · 10-02-2007, 09:18

I rang Customer Service at 08:00 on Friday to upgrade to the VIP service and, the phone having been answered straight away, was connected to a very friendly lady who, within a couple of minutes, upgraded my service. The entire experience reminded me of the excellent service I receive when phoning the Virgin Atlantic Premier team.

Well done and more power to Sir Richard!!

10-02-2007, 09:18	#10
jdh2805 Inactive Join Date: Mar 2006 Location: London & NYC Services: London - VIP service NYC - SA PVR + 2 STBs, VOD, Premium Broadband Posts: 2	Re: Virgin Media Customer Service- Your Personal Experience I rang Customer Service at 08:00 on Friday to upgrade to the VIP service and, the phone having been answered straight away, was connected to a very friendly lady who, within a couple of minutes, upgraded my service. The entire experience reminded me of the excellent service I receive when phoning the Virgin Atlantic Premier team. Well done and more power to Sir Richard!!