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savvychels · 10-02-2007, 01:01

Sorry if it's on the wrong thread.

Called and upgraded to the VIP plan today. Installation of V+ and SACM on next Thursday, but the package now includes the free telephone extra channels etc... I forgot to ask when everything would go active. Obviously the V+ won't be available to me until the box is installed, but when should I expect to start receiving the channels and the free 59 minute phone calls etc. Would they be active from that date or should they start from now.

Duh me forgot to ask that one question at the time.

I'm happy (sort of) to ring CS to find out if I have to but based on the uptake and wait time today I'd rather not if someone else knows a general answer.

Thanks

10-02-2007, 01:01	#1
savvychels cf.geek Join Date: Jan 2004 Location: Dorset Services: VIP120 w/ TiVo x2 Posts: 639	When should new package start? Sorry if it's on the wrong thread. Called and upgraded to the VIP plan today. Installation of V+ and SACM on next Thursday, but the package now includes the free telephone extra channels etc... I forgot to ask when everything would go active. Obviously the V+ won't be available to me until the box is installed, but when should I expect to start receiving the channels and the free 59 minute phone calls etc. Would they be active from that date or should they start from now. Duh me forgot to ask that one question at the time. I'm happy (sort of) to ring CS to find out if I have to but based on the uptake and wait time today I'd rather not if someone else knows a general answer. Thanks