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Old 09-02-2007, 22:04   #12
LostintheNW
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Join Date: Jun 2003
Location: Jakes Bed but also in Manchester
Age: 48
Services: Plenty thanks
Posts: 644
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Re: New name, same old rubbish NTL customer service

took me awhile to get the new VIP package you want but they did it, they have applied the upgrades already which come into effect when they install the box on the 17th of this month...surely they can do the same for you, and as for the dd for the broadband thats all being stopped as its includeded in the £85 fee.....all depends who you get on the phone as i had to call back after the first person told me i am not allowed the package!
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