[cabeltelman]

Originally Posted by Redjay1

I have a 'technician' coming tomorrow to look at my new V+ box which is faulty. I wont go into details of the fault here, but it is not the issues which other V+ owners have had...mine wont even boot and when it does it wont record anything.

Anyway....I have had endless problems getting someone to come out to it, faults staff who have not even heard of the V+/TV Drive etc, then an engineer was due to come on Wed night, and did not bother turning up.

I want to know if these 'technicians' carry spare boxes with them? I am certain my box cannot be fixed and just want someone to swap the boxes around. But I just know the engineer bloke will tell me I have to wait another week for someone to come with a new box. I will seriously hit the roof if this is the case as I have waited long enough and had my time wasted already.

Anyone know if they carry replacements with them??

in a nutshell yes