Cable Forum - View Single Post - New name, same old rubbish NTL customer service

Bob · 09-02-2007, 18:26

I encountered similar problems Tristan when I tried to order the TVDrive back in November (passed from pillar-to-post). Granted it was a trial at that point, so I couldn't really have expected everyone to know.

The only other thing to suggest is try ringing later on in the day - perhaps just before closing. You don't normally have to wait as long. But I can fully understand if you don't want to speak to them again lol!

09-02-2007, 18:26	#6
Bob cf.mega poster Join Date: Jun 2003 Location: Croydon Age: 39 Services: Sky Q and Hyperoptic Posts: 1,310	Re: New name, same old rubbish NTL customer service I encountered similar problems Tristan when I tried to order the TVDrive back in November (passed from pillar-to-post). Granted it was a trial at that point, so I couldn't really have expected everyone to know. The only other thing to suggest is try ringing later on in the day - perhaps just before closing. You don't normally have to wait as long. But I can fully understand if you don't want to speak to them again lol!