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As I understand it, you need to subscribe to the V+ (TV drive) service to get HD TV, when it arrives. That is an additional package to the 3 for £30.00 offer you have.
Your VOD should be working on the Samsung box. If it isn't you need to be complaining to faults.
The rebrand to virgin media is exactly that a rebrand. Essentially your services don't change unless you want them to, they're just calling the packages by slightly different names.