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Mot · 08-02-2007, 21:08

I had NTL installed 2 and a half weeks ago and since then the area around the box in our bedroom has succumbed to damp. The paint is bubbling and peeling around and below the box and has turned black with mould which comes off on fingers if touched.

The only thing I can think of is that the hole where the cable comes through isn't sealed properly and moisture is getting through from the outside.

Is it NTL's responsibility to fix this? And more importantly will they?

08-02-2007, 21:08	#1
Mot Inactive Join Date: Feb 2007 Location: London Services: 2MB Broadband Posts: 3	Damage to wall I had NTL installed 2 and a half weeks ago and since then the area around the box in our bedroom has succumbed to damp. The paint is bubbling and peeling around and below the box and has turned black with mould which comes off on fingers if touched. The only thing I can think of is that the hole where the cable comes through isn't sealed properly and moisture is getting through from the outside. Is it NTL's responsibility to fix this? And more importantly will they?