Hi
Please forgive any errors here. I'm a Newbie to forums.
I've been visiting the V+ threads for a few weeks now, and can see how useful it is to share information like this.
I'd like to add my experience today to see if anyone else has had this problem thrown at them.
After the usual wait to talk to someone in Sales, and telling him to check again that I should not have to pay the £75 Installation fee, I'm now told that no installation can be booked for at least 2 weeks. The reason?
Their systems cannot cope with the switch of main STB for V+ because I wish to continue to rent the 2 additional stb's used by my sons in their rooms.
Sounds like the system blew a fuse and their programmers will take at least 2 weeks to sort it out!
Is my stb package so unusual that the booking system cannot cope?
