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Old 08-02-2007, 10:39   #1
daveeb
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Join Date: Jan 2004
Location: Leeds
Posts: 1,458
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Provisioning screen & wired router

Hi guys n gals

when i am sent to the ntl provisioning logon screen (eg after a package change, stb change etc) are there any extra post registration steps when using a WIRED router. The reason i ask is that pre router i would simply reboot stb & pc and everything would be fine. Since i got the router, after rebooting after the provisioning screen i am sent back to the provisioning screen again. This has happened twice, first time an engineer was present and he kindly sorted it, second time i had to ring tech support who eventually seemd to sort it by geting me to uninstall/reinstall the network card. Am i missing a basic procedure here ?? maybe something to do with manually releasing & renewing the IP addy (don't really know what i'm talking about to be honest ). Many thanks if you can offer some advice
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