Didn't like the asound of this:
Quote:
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All your emails are ready and waiting for you to open. You can pick them up anytime from our new Virgin Media site. And for now your email address will stay the same.
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For now? I thought they'd said it wouldn't change if you didn't want it to?
They need to NOT change existing email addresses. My experience with other companies is that forcing an email change on people can be the final push that makes them change supplier, as it's often having to change addresses that puts people off.