[chrisg]

NTl are the worsty company for customer services I have ever dealt with. I was a customer for several years ( telephone, tv, broadband). I spent several hours every week for over a month simply to request a transfer of all services to my new house. Their house moving department is absolutely useless. Sometimes I persevered for 50 minutes on hold,only to be told to call the next day as the person who had answered my call was unable to organise this transfer. I eventually had to cancel the lot. B.T could connect my telephone with the same number within a couple of days ( NTL 8 weeks). I managed to get the broadband in my new home within a week by going into the shopping centre and posing as a new customer. The digital tv I decided to do without due to NTL's total incompetence. I have been sent a bill for these services at my old address even though I moved last month. I had been a customer for years from cable tv to digital , modem to broadband and always had my telephone with them since the start of comcast to NTL. Now I would recommend anyone to use other companies and avoid NTL at all costs. CHRIS.G