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kipper · 07-02-2007, 16:07

Hi,

I received my letter & package from Richard Branson yesterday and was impressed by what it stated and thought well done him. He has got to do a better job that NTL one hopes! I browsed the web page, a bit cheesy and not that impressive. So I thought I would ring the number given as I was most interested in upgrading my NTL package to TV, Broadband, Telephone & Mobiles. An all in one package so to speak? However it seems you cant get the whole package through one operator therefore you would have to be passed from pillar to post to acheive this. This is when matters start to go wrong, causing confusion and upset because as soon as more than one get involved and no matter how hard they try, it would surely go pear shaped. Not impressed, not able to cater for each individual customer's requirements, therefore loosing them business.

07-02-2007, 16:07	#115
kipper Inactive Join Date: Feb 2007 Services: Cable, Broadband, Posts: 1	Re: Virgin Media Info Hi, I received my letter & package from Richard Branson yesterday and was impressed by what it stated and thought well done him. He has got to do a better job that NTL one hopes! I browsed the web page, a bit cheesy and not that impressive. So I thought I would ring the number given as I was most interested in upgrading my NTL package to TV, Broadband, Telephone & Mobiles. An all in one package so to speak? However it seems you cant get the whole package through one operator therefore you would have to be passed from pillar to post to acheive this. This is when matters start to go wrong, causing confusion and upset because as soon as more than one get involved and no matter how hard they try, it would surely go pear shaped. Not impressed, not able to cater for each individual customer's requirements, therefore loosing them business.