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Engineer no show
I recently moved into a flat with existing NTL installation. Engineer failed to arrive to reinstall as arranged this morning. Called customer services who said installation had been moved forward a week but they don't know why - and no one bothered to tell me. No one returns my calls.
Anyone have any experience getting NTL to actually turn up - I really need broadband and can do without removing the obsolete NTL cabling if I cannot get connected. Also is there a precedent for claiming compensation as I took the morning off work - lost pay/leave.
Any insight/advice appreciated
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