I was told mid February for Solent installations to commence so that would fit in with the current forecast of 15th February.
My install is for 19th, but was told that if there were any delays or problems then they would phone up and rearrange the date.
It all seems a bit of hope and guesswork at the moment, then mix in the garbled and random information from CS and it's a lottery !
Still in a week the launch of Virgin Media occurs so everything will change for the better.