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NTL_Sux · 05-02-2007, 20:05

Unfortunately the ntl contact I spoke to on Saturday (yet again very helpful and pleasant, and called me back when she said she would, btw) spoke to the department who issued the letter threatening legal action / bailiffs this morning but was unable to convince them of the need to give me either a correction to the letter, acknowledging that the matter had been resolved and that the letter should not have been sent out or referred to any legal representatives or debt collection agencies, nor an apology.
I was less surprised than she.

05-02-2007, 20:05	#77
NTL_Sux Inactive Join Date: Oct 2006 Location: Surrey Age: 66 Services: Cancelled ntl t.v. Moved my ntl phone line back to BT. Just the useless ntl broadband left to sort Posts: 52	Re: 12hours? Pffft Unfortunately the ntl contact I spoke to on Saturday (yet again very helpful and pleasant, and called me back when she said she would, btw) spoke to the department who issued the letter threatening legal action / bailiffs this morning but was unable to convince them of the need to give me either a correction to the letter, acknowledging that the matter had been resolved and that the letter should not have been sent out or referred to any legal representatives or debt collection agencies, nor an apology. I was less surprised than she.