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Old 05-02-2007, 07:37   #34
Dean Ashton
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Join Date: Jun 2003
Location: Cambridge
Services: VIP50 + TiVo
Posts: 63
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Re: Virgin Media Vip Pack - internet gossip?

Quote:
Originally Posted by Dean Ashton View Post
Or should I just phone CS tomorrow morning to prod them into sorting it. I was under the impression that BB changes like this are almost instant.
Ok, just phoned CS. They say the system says I'm on 10MB, and put me through to tech support in India. The guy there says they need a precise download speed from me, which I should get by downloading a big file from www.download.com?! I tried to explain I'd looked on the autoregister site, and also in the CM logs - and it was still mid-level (ie 4MB) but.. gyaaaaaaaaaaaaaaaaaa! Trying to get through to the guy in India was as pleasant as hacking off your own limbs with a spoon!

What a lovely start to the week..
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