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lowtoner · 04-02-2007, 22:54

You see thats the problem.
Telewest/NTL/Virgin they dont keep you informed.
I have tried to watch The Box Music Channel today but its telling me that i have not subscribed to it (but its part of my package)
I phoned the CS and spoke to a lovely woman who couldnt give two hoots about me(Jobsworth).She told me that they have put this channel into a higher package and i would have to pay more to watch it.
Why wasnt i informed that there were changes being made?
I will tell you why because they expect people to sit back and be ripped off.
The lovely lady told me "if you read your terms and conditions(small print )we can make changes to your packages without informing you"
Does that mean they can cut all our phones off unless we pay for a dearer package?
WE SHOULD ALL BE INFORMED OF ANY CHANGES!

04-02-2007, 22:54	#10
lowtoner Inactive Join Date: Feb 2007 Posts: 2	Re: Better offer You see thats the problem. Telewest/NTL/Virgin they dont keep you informed. I have tried to watch The Box Music Channel today but its telling me that i have not subscribed to it (but its part of my package) I phoned the CS and spoke to a lovely woman who couldnt give two hoots about me(Jobsworth).She told me that they have put this channel into a higher package and i would have to pay more to watch it. Why wasnt i informed that there were changes being made? I will tell you why because they expect people to sit back and be ripped off. The lovely lady told me "if you read your terms and conditions(small print )we can make changes to your packages without informing you" Does that mean they can cut all our phones off unless we pay for a dearer package? WE SHOULD ALL BE INFORMED OF ANY CHANGES!