Quote:
Originally Posted by NTL_Sux
Interesting speaking to the guys on the front line, hearing just how sick they are of their employer and having to suffer all the customer complaints about them. So many people here tell me I'm in the minority, I sometimes forget they have a vested interest in trying to get me (and others) to believe it.
The staff I spoke to today are the ones who deal with the clients leaving ntl.
I am apparently not in the minority after all, contrary to some opinions.
|
why would anyone have a vested intrest in getting you to believe you are in a minority? this site isnt run by ntl, its not run for ntl. i work for ntl and TBH i could give two hoots what you believe.
Think about it this way your on a website that used to be called nthell. now whichever way you look at it, the majority of people that come to this website are here because they have had some sort of problem with ntl and are looking to get it resolved. i would very much doubt that there are many people here that have never had a problem with ntl but thought they would have a look because they just wanted a chat with another ntl user.
also you had a faults engineer out. ofcourse they are going to be dealing with complaints! they only ever go out when somethings not working. i have yet to see ntl or anyone for that matter sending round an engineer just to make sure everythings working fine.
yes there are problems with ntl, i should know i work in CS and take calls about it everyday. but for anyone to take you seriously you really should take some perspective on it. although your screen name hardly sugests an unbiased view