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NTL_Sux · 03-02-2007, 20:20

The guy turned up at 17:00.
Swapped the set-top box for a cable modem and everything works.
Couldn't have apologised more for being late; He showed me his visit schedule for today.
He'd been told to make 31 appointments.
All this morning.
Over a 50 square mile area.
Left me at 17:15, with two more 'morning' visits still to do.

Interesting speaking to the guys on the front line, hearing just how sick they are of their employer and having to suffer all the customer complaints about them. So many people here tell me I'm in the minority, I sometimes forget they have a vested interest in trying to get me (and others) to believe it.
The staff I spoke to today are the ones who deal with the clients leaving ntl.
I am apparently not in the minority after all, contrary to some opinions.

03-02-2007, 20:20	#74
NTL_Sux Inactive Join Date: Oct 2006 Location: Surrey Age: 66 Services: Cancelled ntl t.v. Moved my ntl phone line back to BT. Just the useless ntl broadband left to sort Posts: 52	Re: 12hours? Pffft The guy turned up at 17:00. Swapped the set-top box for a cable modem and everything works. Couldn't have apologised more for being late; He showed me his visit schedule for today. He'd been told to make 31 appointments. All this morning. Over a 50 square mile area. Left me at 17:15, with two more 'morning' visits still to do. Interesting speaking to the guys on the front line, hearing just how sick they are of their employer and having to suffer all the customer complaints about them. So many people here tell me I'm in the minority, I sometimes forget they have a vested interest in trying to get me (and others) to believe it. The staff I spoke to today are the ones who deal with the clients leaving ntl. I am apparently not in the minority after all, contrary to some opinions.