Quote:
Originally Posted by Alien
Actually, I'd speak to the Financial Ombudsman 1st [see link in TheDaddy's post, 2 posts up]. From what I've read, it seems the FO has more influence/power over banks than the OFT. Plus, I think I saw on the FO site that if you try the legal route 1st & a court finds against you [yeah, I know, unlikely, but still...] then you wouldn't be able to ask the FO for help [at least not on the same case], but if you go to them 1st you could always try the legal method later if you weren't satisfied with the FO's results.
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This is not the process.
Ask the bank for the money back then issue an N1 claim form - The Financial Ombudsman route will more than likely just elongate the process.
Stick to the tried and tested formula.
