OK...that was interesting.
Good thing I called to upgrade because during the package change, they realized I was being overcharged for broadband (it wasn't showing up as such on my bill).
But getting NTL to acknowledge that the Terajet modems don't support 10 Meg was
waayyyy too painful and time consuming. I've got an engineer coming out next week and he better have a new modem with him as I requested.
Still.......I got Sky Groovy Movies for £3 per month and various phone options.