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Originally Posted by TheDaddy
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Thanks for that, I just had a chat with them on the phone. I also asked about the point Popper brought up, about banks taking charges from accounts into which benefits are paid. The guy told me that this is true if the benefits are the person's only source of income, & the amount the bank wants to charge would constitute a large portion of that income from benefits. As my branch has waived fees a couple of times in the past when I've gone in & talked to them about it, I'm going to try & do that next week. I'd rather not "get their back up", so to speak, by threatening legal action, if I can get it waived without doing so.