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Old 01-02-2007, 22:22   #1
RileyM
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Join Date: Sep 2005
Location: Ely (CB6) - Virgin Media off-net (ADSL)
Services: FreeviewHD BT Broadband Option 3 Sly World 3D + ESPN Nokia N8 (O2 UK)
Posts: 133
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ntl: Select Pack Question?

What is the new name for the Select TV Pack?

I'm asking because back on October we subscribed to the 2 for £20 package of 2MB internet + Select TV Pack. According to the ntl: website, the TV + BB pack at £20/month is now Broadband size M + TV Size L.

So, is "L" the new name for the select Pack? coz according this post, i don't seem to be getting some channels on the "L" package (last checked today at 4pm).
Channels which are on the "L" package which we don't have are:
  • Discover Channel +1 (i'm getting normal Discover Channel instead)
  • Animal Planet
  • Discovery Home & Health
  • God Channel
  • Film4 + 1 (this was on Starter Pack, but now, since today says i'm unsubscribed).

    According to the ntl: website, if i'm on the L package, i should also get:
  • Bloomberg
  • Boomerang
  • British Eurosport
  • Cartoon Network
  • Challenge +1
  • CNBC
  • Discovery Channel (which as mentioned above i am getting)
  • Discovery Travel & Living
  • Eurosport 2
  • LivingTV 2
  • MTV UK
  • Sci-Fi Channel
  • UKTV Documentary
  • UKTV Drama
  • UKTV Food
  • UKTV G2
  • UKTV People
  • UKTV Style
  • UKTV Style +1
  • UKTV Gardens
  • VH1
Another thing to note, i do (am still) getting the following channels, which according to the ntl: website are NOT on the M package, but only on L & XL.
  • E4+1
  • Hallmark
  • LivingTV
  • LivingTV+1
  • Men & Motors
  • Movies 24
  • Trouble
  • UKTV Style
  • UKTV Gold
As of today i'm also getting the following channels, which according to this post on DigitalSpy, are part of the L & XL pack
  • Bravo 2*
  • Trouble +1*
*although on the Guide & Favourites they are "greyed out" as if i'm unsubscribed to it, but the channel plays perfectly

Oh yeh, isn't Setanta Golf supposed to be part of the Setanta Sports Pack as of today? Because, it's still Free here.

VERY confused over the name changes, what am i now subscribed to? what channels should i get, what shouldn't i get? Can someone please clarify.

EDIT: From the naming of the pages on the ntl: website, it looks like TV Size M is the new name for the Select (the page at http://home.ntl.com/html/sorter/channels_select.html takes you to size M channel list). But yet on the 2 for £20 (BB + TV) Value Pack Terms & Conditions it says
Quote:
**New customers: installation will be charged at £25.00 for all online purchases
Existing customers: no charge except:
  • TV Size: M package – which must be taken with phone, a £25 installation fee applies
So if that is correct, i can't be on the M package, as this MUST be taken with ntl:phone, which as i mentioned above i don't have.

Thanks
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