Quote:
Originally Posted by Hogweed
Oh yes, it WORKS – but the volume is about half (at best) of what it was with the old STB.
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Do you know what model box you had before and what you've got now? If you went from a Pace 1000/1010/2000 to a Pace 4000 then you are right - the maximum volume is lower. Nothing you can do about it other than ask for a different box.
Quote:
Originally Posted by Hogweed
The Telewest chap I spoke to assured me that this was because the new STB needed to be reset in some way (by doing the 3-button-shuffle thingy on the remote). He said that this would normalise the volume, and would also convert the non-numbered volume display on the bottom left hand corner of my screen to a numbered version on the bottom right hand side.
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Utter nonsense.
Quote:
Originally Posted by Hogweed
Well, guess what – they sent me the wrong remote. This is for an NTL box. It would seem that NTL/Telewest staff are trained in being brainless, obstructive, unhelpful, rude and generally incompetent. How hard is it to figure out what kind of control to send me? How do these people manage to work out how to brush their teeth in the morning?
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Which remote have they sent? Does it work at all? (Not that you need a new one anyway).