Quote:
Originally Posted by Gadgie
I have been aTelewest customer for some years now, and recently got their TV Drive box installed. This was only done because we could not get a decent picture on our New H/D TV without it? We also get their Phone & 2Meg Interent pacakge.
My question is, is there is anything in this deal for people like us, who have been with them for so long using ALL of their services! Some kind of loyality deal would be good, like hooking up our mobile phones (after we have converted them to Virgin Mobile) to our land lines, at discounted calls! Or even a discount for using ALL of their services, anything like that would be a good way for them to hang on to All the customers that NTL & Telewest had before the take over.
Cheers.
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You probably should have kept on complaining until you got a decent picture, and then ask for compensation - when you had the standard box.