Ok, I had a call about 5 minutes ago, and I've now got it arranged that NTL will come and sort the external wiring for both broadband & phone, and then run the phone wiring inside the house so that everything should be running.
The appointment is for Saturday morning - should be between 9.00am and 12.30pm.
Yay.
They'd damn well better show up and it be working though..
I was offered tomorrow afternoon, but I'd prefer to be there to be completely sure that everything is working, as my wife isn't really sure what to check, but I can't take another half-day out this week.. Way too much to do.. Bah.
Anyway.. If it's working on Saturday, I'll post on here to let folks know