Thread: Black remote?
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Old 01-02-2007, 09:46   #10
Hogweed
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Join Date: Jan 2007
Posts: 33
Hogweed is an unknown quantity at this point
Re: Black remote?

Quote:
Originally Posted by spiderplant View Post
That shows it's working!

Make sure your TV is plugged into the TV SCART socket on the back of the STB.

If it's still too quiet when turned up to maximum, you'll need to report that to Telewest.
Oh yes, it WORKS – but the volume is about half (at best) of what it was with the old STB. The Telewest chap I spoke to assured me that this was because the new STB needed to be reset in some way (by doing the 3-button-shuffle thingy on the remote). He said that this would normalise the volume, and would also convert the non-numbered volume display on the bottom left hand corner of my screen to a numbered version on the bottom right hand side... when the new silver remote arrives, I’ll try it.

I did try reporting it to Telewest at first, but they just go through a standard routine of “Is your STB plugged in?” “Please check that there’s a light on the front”, and other really patronising questions. Then they quickly get to the point where you have to take half a day off work to wait for an engineer to turn up!
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