Quote:
Originally Posted by BlueView
Just had the phone call.
Some major problems in the Solent Region with the technical code.
Will take at least 2 weeks to remedy, maybe more.
Boxes that have been fitted recently are not functioning at all.
Engineers been returning and removing and replacing with the old boxes.
They have changed my booking from Feb 2nd to Feb 18th but will attempt to contact me by mid Feb to rebook if it's not sorted.
I asked her to check my future billing - it's as I was first told : £10 extra per month and no charge for the 'kept' second box until I have it connected.
No HD content is available at present.
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I'm sorry to say that I'm not surprised. Thats what I was told too. I've had my install rescheduled for the 14th Feb and I was told by 'Chris from field support' that it will definately be installed on that day and that i can phone him personally if there are any problems. But I'm not holding my breath, it feels like we could keep getting the date put back week after week.
So the wait goes on and on and on ................
