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tomjleeds · 15-11-2004, 22:28

I was also without any service for part of Sunday. On attempting to contact NTL (using their free phone number which ended up costing me due to having to use a mobile as I had no phone line, and after enduring endless attempts to get me to visit the website with my non-existent connection), I was met with the 'This department is closed, our opening hours are...' message in all departments, but offered an emergency voicemailbox for phone support, which was full and redirected me into an endless loop.

I wasn't best pleased after that.

15-11-2004, 22:28	#5
tomjleeds Inactive Join Date: Jun 2004 Location: Leeds/Newcastle Services: VIP/Triple XL Posts: 97	Re: No Sunday faults helpline? I was also without any service for part of Sunday. On attempting to contact NTL (using their free phone number which ended up costing me due to having to use a mobile as I had no phone line, and after enduring endless attempts to get me to visit the website with my non-existent connection), I was met with the 'This department is closed, our opening hours are...' message in all departments, but offered an emergency voicemailbox for phone support, which was full and redirected me into an endless loop. I wasn't best pleased after that.